quarta-feira, 13 de agosto de 2008

Use This Small Business Marketing Strategy to Attract More Clients

by Charlie Cook

Not Getting As Many Clients As You Want?

There is a good chance it is not the services or products you offer that is the problem. While you may be an expert in most aspects of your business, many service professionals and small business owners don't do the right things to market their products and services. They don't have a small business marketing strategy that works.

You are probably spending time and money on advertising, mailings, sales calls and presentations to prospects. But going through the motions of marketing doesn’t guarantee results.

More often than not, potential clients aren’t fully aware of the range of your products and services and don’t think of your company even when they have a genuine need, despite all your efforts. You could pour more time and money into individual marketing tactics and achieve only an incremental amount of growth. Or you could use these proven marketing strategies to attract clients and grow your business.

Is your business strategy helping you earn as much as you'd like? Does your marketing plan help you generate hundreds of prospects a week and help you convert them to paying clients? Are you getting the results you want from your marketing?

Use the Insider Secrets to Highly Effective Marketing Manual to define the blueprint for a profitable web site. You'll learn the strategies and tactics that can help you grow you online and offline business. Click here to increase sales with a better small business marketing strategy and marketing plan .

The marketing approach I help clients apply to build their businesses is based on five principles of highly effective marketing. Apply these principles to attract all the clients you want.

1. Start with Client Problems
2. Target Your Market
3. Demonstrate Value
4. Build Your Network
5. Stay in Touch

1. Start with Client Problems
Most service professionals focus their small business marketing on their expertise, their approach and the products and services they offer. While competence is a key to doing the work, most clients' primary concern is getting problems solved and having their spoken and unspoken needs met. Instead of marketing your credentials, your processes and methodology, market your knowledge and the solutions you offer.

Use every resource available to you, from web research to your network to identify the common problems your clients experience. Use every opportunity, phone call, every contact to deepen this understanding. Instead of focusing on your services and methodology, use questions to understand clients' specific needs. Lead with an identification of clients' problems and follow with a focus on the solutions you provide.

Marketing is about making connections, specifically between a client's unmet need and the solutions you provide. The best way to impress clients is to show them you understand the problems they are experiencing. If you want to leverage your credentials, mention past clients when you provide examples of how you solved similar problems.

2. Target Your Market
Are you getting a positive response to your offline and internet marketing plan? If not, then you may not have targeted your market and their specific needs and interests precisely enough. Many business owners and marketers often try to do the impossible and be everything to everybody. Instead define your niche market and get the attention of this group.

3. Demonstrate Value
Actions speak louder than words. If you want clients to be aware of the value of your products or services, you will need to give them a test drive. Open the door with newsletters, workshops, a free session or articles found on your web site. Over time demonstrating the value you provide will convince prospective clients of your ability to solve their problems and help position you as a trusted advisor.

4. Build Your Network
The objective is to know who is interested in your products and services. Networking is a good idea because people like to buy products from people they know and trust. If they’ve met you or been referred to you they are more likely to trust you.

Depending on the business you are in, you can build your network of prospects through conventional networking or through your web site and email. Either way the more qualified prospects you have in your network the better.

5. Stay in Touch
Memories are short. Once we hit middle age most of us can't remember what we had for dinner two days ago, much less the host of services various firms provide. In most cases its safe to assume your target market has forgotten about the range of solutions you offer, if they remember you at all.

Stay in touch with your target market on a monthly or, at a minimum quarterly basis. When you contact people be clear about the action you want prospective, existing and past clients to take.

The Insider Secrets to Highly Effective Marketing
The foundation of the small business marketing approach I teach clients are the Insider Secrets to Highly Effective Marketing. The focus is on giving value and building a network of clients and prospective clients. Put this strategy together effectively using the five marketing principles detailed above and you'll be ahead of the competition.

Questions to Answer

1. What marketing strategies will help you develop a steady stream of clients?
2. What web site marketing tactics can you use in concert to implement your strategy?
3. Which individual marketing vehicles should you use and when?

For over two decades I’ve been helping senior managers and independent professionals learn the marketing ideas and skills they need to grow their businesses. To help you market your business I’ve written marketing workbooks and manuals and provide one-on-one coaching.

Catch More Clients Using Strategic Business Networking

by Charlie Cook
Copyright 2006©. All rights reserved.

Is your business networking helping you bring in the new clients you want?

If you are like most independent professionals and small business owners, you put hard work into getting your name out there and distribute your business card wherever you go. You may even attend a weekly or monthly networking group or occasional business conference where people share leads. And like most people, your time and effort isn’t generating a steady stream of new business.

The problem is that most people think that business networking consists of telling as many people as possible what they do, and handing out as many business cards as they can. They waste the few precious moments they have with new and existing contacts by focusing on themselves.

Its possible to meet someone in the airport, hand them your card after a brief conversation, and have them call you to request your services, but this random approach is like playing the lottery. You can’t count on it to produce results. It is a Push and Pray technique: you push your information out to others and pray that they respond.

It rarely works. Your contact loses your card or simply forgets about you, or the timing wasn’t right, or, in spite of the connection you thought you’d made, a single conversation usually isn’t enough to launch a client relationship.

That initial conversation should be about understanding your prospects’ problems, needs and concerns, and collecting their contact information. The objective of business networking is not to expound on your credentials.

Is your small business marketing plan helping you earn as much as you'd like? Does your marketing plan help you generate hundreds of prospects a week and help you convert them to paying clients? Are you getting the results you want from your small business marketing?

Use the 5 Principles of Highly Effective Marketing Manual to define the blueprint for a profitable web site. You'll learn the strategies and tactics that can help you grow you online and offline business.

Click here to get your copy and improve your marketing plans.

Spend the time you have with prospects (or people who might know a prospect) asking questions and collecting information. Then you can determine whether they would have any genuine interest in/need for the solutions you provide. Use this client problem centered networking strategy to initiate and build profitable relationships.

Get the Free Marketing Plan Guide, "7 Steps to Attract More Clients and Grow Your Business" and the Free Marketing Tips Ezine, "More Business". Click Here >>

Pull Information
1. See how many cards you can collect from prospects, and don’t worry about how many of your own business cards you distribute. Some successful marketers don’t even have a business card.

2. When you meet people, use the time to gather information from them, including:
• Primary concerns about their business
• Problems they want solved
• Unmet business needs.
• Areas where the solutions you provide overlap with their needs
• Their contact information

3. Continue to expand your network. Whenever you make a contact, ask for referrals to other prospects.

4. Once you have this information, enter it into your database or contact manager.

Build Relationships
1. People have short memories. Follow-up after your initial contact and then stay in touch with your network on a regular basis. If you let more than a month go by without making contact they’ll forget that you exist and that you are the best person to solve their financial, legal, human resource, design, or other problems.

You’ll want to make personal contact with some people on your prospect list, but in most cases, a letter, newsletter or ezine will do the job. Use the merge function in your software to personalize your mailings.

2. Demonstrate the value of your expertise or products by sending prospects and clients an idea or suggestion they can use right away. You could present this in an article you’ve written, or one you’ve read. Your contact will then associate you with the problems you solve.

Pull information from prospects and clients to grow your network, stay in touch and regularly demonstrate the value of your products and services.

Networking should be one of the core small business marketing tactics of most independent professionals and small business owners. Use client-centered networking to lessen your reliance on costly and time consuming cold calling/telemarketing and advertising. Over time, this business building strategy will reward you with a steady stream of new clients.